CozyNestle Shipping Policy
At CozyNestle, we strive to provide you with a smooth and hassle-free shopping experience. Below is our comprehensive shipping policy to ensure that you are well-informed about our shipping process.
1. Processing Time
- All orders are processed within 1-3 business days (Monday through Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed the following business day.
- You will receive an email confirmation with tracking information once your order has been shipped.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options to suit your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Please note that delivery times are estimates and may vary depending on your location and weather conditions.
3. Shipping Costs
Shipping costs are calculated at checkout based on your shipping address, selected shipping method, and order size.
- Free Standard Shipping is available on orders over $50 (U.S. only).
- Additional charges may apply for expedited or international shipping.
4. International Shipping
We currently offer international shipping to select countries. Please note that:
- International shipping times may vary depending on the destination country.
- Customs duties, taxes, and fees are the responsibility of the customer.
- We are not responsible for delays caused by customs processing or international shipping carriers.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. Please allow 24-48 hours for tracking information to update in the carrier’s system.
6. Address Accuracy
Please ensure that your shipping address is accurate and complete at the time of checkout. CozyNestle is not responsible for delayed or lost shipments due to incorrect or incomplete address details.
7. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us within 7 days of receiving your tracking information. We will work with you and the carrier to resolve the issue as quickly as possible. In case of damaged items, please keep all packaging for inspection by the carrier.
8. Shipping Restrictions
- We currently do not ship to P.O. Boxes.
- Certain products may be restricted from shipping to certain locations due to local laws or regulations.
9. Customer Service
If you have any questions or concerns regarding your shipment, please feel free to contact our customer support team at [customer service email] or call [customer service phone number]. We are happy to assist you!
Thank you for shopping with CozyNestle!
We appreciate your business and look forward to delivering your cozy essentials right to your doorstep.